Senior Product Manager, Conversational AI

Permanent employee, Full-time · Bangladesh (BDT), Recruiting - Worldwide

Your mission

Strategic Leadership: Define product vision, lead "zero-to-one" initiatives, and identify new market opportunities in conversational AI.
Product Development: Enhance human-like AI interactions, ensure enterprise-grade scalability and compliance (e.g., SOC 2, HIPAA, GDPR), develop no-code/low-code tools, and optimize for speed and empathy in customer service automation.
AI/ML Specifics: Define AI voice/tone, manage prompt design, leverage LLM understanding, shape AI guardrails, and optimize for real-time performance (<500ms latency).
Collaboration: Act as a bridge between engineering, design, marketing, sales, and customer support, translating complex AI concepts and managing stakeholder expectations.
Data-Driven Decisions: Analyze product performance, lead customer discovery, and translate insights into actionable requirements.
Ethical AI: Prioritize empathy and ethics, mitigating biases, and ensuring fairness, transparency, and accountability.

Your profile

Experience: 5+ years in product management, with 2+ years in AI/ML-focused products (conversational AI, voice AI, NLP preferred).
Domain Expertise: Proven B2B SaaS product development track record.
Technical Acumen: Strong grasp of core AI/ML concepts, data infrastructure, and ML model development.
Specialized Conversational AI Skills: Demonstrated experience with prompt engineering, LLM behaviors, human-like AI interaction crafting, real-time performance optimization, and familiarity with voice technology (telephony, SIP, VoIP, ASR, TTS).
Foundational Skills: Exceptional communication, problem-solving, innovation drive, leadership, adaptability, critical thinking, stakeholder management, and UX understanding for AI interactions.
Education: Bachelor's degree in Computer Science & Engineering, Business Administration, or a related technical field.

What we offer

An international project with social impact
An important and shaping role in a fast evolving company
Opportunity to participate in establishing a new team and setting up work processes
Competitive salary
Opportunities to attend conferences, courses and other venues of professional
development
A helpful and open working atmosphere with commited and motivated colleagues

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About us

Verbex is a Humanized AI SDR (Sales Development Representative ) Platform. Any user can easily Create, Connect, Configure and Deploy our AI Sales Development Representatives on phone lines or Web platforms, Mobile apps, Operating System or IOT devices. Verbex Platform allows users to connect their preferred business tools such as ERP, CRM, Call Center Solutions.

Our Humanized AI SDR then pulls data from your CRM and/or ERP and dials users/receive calls from users and record those in your business tools with detailed business analysis for each of the calls that it handled.

At Verbex we strive to interact with each other in high respect, work transparently and be courageous to improve our work and move forward as a team. Our team members are international based, passionate about personal growth, innovation, and collaboration. We are constantly striving to improve ourselves and the way we work together and create products. If you have a passion for technology and share this mindset, you are probably a great fit for our team!

If you have decided that Verbex is the organization where you can pursue your career productively and enjoyably, we are looking forward to your application!

The minute you start working here, you become an integral part of Verbex and its future. Every job in our company is important, and you will play a key role in the continuing growth of our company.

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We are looking forward to hearing from you!

Thank you for your interest in joining Hishab. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to michelle.reiter@hishab.co.

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